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Training and Development Manager

Pennsylvania Municipal League
Job Description
General Position Overview:
The position is responsible for a full array of duties relating to the administration of multiple programs that support local government.  Training event development and delivery are a principal focus along with coordination of multiple programs and grants.
 
Supervision:  General
 

Duties and Responsibilities:

  • Organize and facilitate delivery of training services and department programs
  • Serve as Team Leader for program development activities
  • Research and determine potential event space
  • Identify potential instructors and speakers
  • Coordinate event logistics with facilities and instructors and speakers
  • Manage reproduction of course/event materials
  • Manage post-program logistics, create and maintain event SOP manuals
  • Manage department A/V Inventory
  • Manage professional development accreditation programs
  • Manage department overall event/program marketing plan
  • Collaborate with internal teams on materials and promotions for events
  • Manage multiple program websites, learning managements systems and databases
  • Manage event apps
  • Facilitate webinar/webcast meetings and trainings
  • Onsite facilitation of program events
  • Provide assistance to program participants as needed
  • Execute research projects apply findings as appropriate
  • Assist with grant and proposal application process
  • All other work necessary to fulfill the mission of League and as directed by direct supervisor and/or Executive Director
 
Education and Experience: 
Bachelor’s Degree preferred, Minimum High School Diploma/Associate’s. Any combination of experience and education that could likely provide the required knowledge and abilities could be qualifying.  A typical way to obtain the required combination of knowledge and abilities would be five years of progressive, directly related experience.  Must process a valid/current Pennsylvania Driver’s license. 
 
Skills and Abilities:
  • Understanding of local government structure, issues and needs
  • Understanding of association management
  • Understanding of instructional methods and techniques
  • Understanding of Training and Development programs offered by the League
  • Thorough knowledge of office practices and procedures
  • Thorough knowledge of the structure on content of the English Language
  • Thorough knowledge of Office 365 Products
  • Ability to learn to work with new software programs
  • Ability to expertly manage website content
  • Ability to proofread documents and suggest changes to formatting, structure and language
  • Ability to speak clearly and plainly
  • Ability to coordinate multiple projects where shifting priorities and schedules require ongoing evaluation
  • Ability to establish and maintain record-keeping systems
  • Ability to develop relationships with other through effective listening and speaking
  • Ability to work effectively as a member of a team, sharing ideas and adjusting work to assist others with meeting deadlines
  • Ability to “think on feet” and problem solve as situations arise
  • Ability to demonstrate tact, patience and courtesy with callers
  • Ability to work independently
Physical Requirements:
  • Ability to sit for long periods of time.
  • Ability to talk on the telephone for long periods of time.
  • Ability to tolerate high levels of noise when operating office equipment.
  • Ability to travel to onsite League events and effectively communicate and interact with other employees and public in person
  • Possess the sensory skills necessary to effectively communicate and interact with other employees and the public through the use of telephone and personal contact.
  • Move light to moderate objects weighing 15-50 pounds lbs. such as mail, supplies, files and course materials. 
Contact Information