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Horse Racing Valet

Hollywood Casino at Penn National Race Course
Job Description

Your daily responsibilities include

  • The Racing Valet is responsible for ensuring that the Jockeys, Jockey equipment and attire are prepared and secured for each race in a timely and efficient mannerEnsure that horses are saddled properly
  • Prepare jockey equipment prior to each race
  • Ensure that jockey is properly attired for each race
  • Assist jockey in unsaddling of horses 
  • Provide professional representation at internal and external meetings and events.
  • Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
  • Ensure interactions with internal and external guests follow the guidelines of the customer service program.
  • Adhere to all Corporate and local policies, procedures, and operating guidelines.

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma/GED; 0-6 months of experience or equivalent combination of education and experience; must have experience working with and around horses, not necessarily as a Valet.
  • Answer routine questions from co-workers
  • Lead completion of daily tasks within the department or work unit
  • Interact with others when necessary to achieve desired outcomes
  • Must have the ability to read, write and speak English.
  • Must have the ability to respond to common inquiries or complaints from guests.
  • Must have the ability to read and interpret documents, such as safety rules.
  • Multilingual, preferred.
  • Must have the ability to perform basic math skills
  • Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

  • Walking 90% of the time
  • Standing 10% of the time
  • Bending and lifting 75% of the time
  • Climbing up heights in excess of 10-12 feet
  • Lifting/moving maximum of 25 lbs.
  • Ability to see 20/20, color, and/or peripherally

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

  • This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. 
  • Must be able to work in various weather conditions
  • Moderate Noise Level
 
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