MicroNet Template

Clinical Team Lead

OSS Health
Job Description
Leads the clinical team in supporting the physician to provide medical care to patients of the orthopedic and/or pain clinic.  Functions as a resource and leader for questions, concerns and assignment of responsibilities relating to the specific physician. Oversees the day-to-day operations of the team.  Ensures the patients’ electronic medical records are maintained accurately and efficiently.   Provides exceptional customer service to the patient, patients’ family as well as colleagues.

Requirements and Responsibilities:
  • High School Diploma or its equivalent required.
  • Graduate of an accredited business school or college with focus in medical assisting preferred. 
  • Level I:
    • Medical Assistant certification required.
    • Level II:
      • Current license by the State of Pennsylvania as a Licensed Practical Nurse.
  • Current certification in basic life support (BLS) required, or the ability to obtain before working independently with patients.
  • Two years of experience working in a medical practice or hospital setting as a Medical Assistant preferred.
  • Must have basic computer skills and the ability to effectively and accurately use the electronic medical records system.
  • Independent judgment necessary to work in accordance with department practices and general directives received by Clinical Operations Coordinator and/or Clinical Operations Manager.
  • Effective and efficient organization and time management skills required.
  • Excellent communication skills, which frequently involve collaborating with physicians, management/leadership and other organizational personnel required.
  • Must be able to work independently and utilize time management, prioritization, and multi-tasking skills.
  • Must have the ability to stand and walk for up to eighty percent of work time when performing job assignments.
  • Must be able to perform all essential duties and responsibilities of a Clinical Specialist II as outlined in the Clinical Specialist II job description.
  • Serves as a resource and leader for team members including physician.
  • Anticipates physician needs to assure efficient clinical office functioning, including lunch delegation and/or end of day delegation.
  • Collaborates with medical secretary regarding patient care plans.
  • Communicates significant clinical issues, consistent with the organizational policies, procedures, guidelines and mission, to the Clinical Operations Coordinator and/or Clinical Operations Manager.
  • Oversees the Clinical Team including work allocation, general performance (efficiency issues), competency and accountability.
  • Participates in new employee training, specifically focusing on team specific requirements and orienting the new team member to same.
  • Participates in implementation of policies, procedures and protocols for the clinical area as specifically related to team functions.
  • Remains accessible to other clinical teams for staffing issues when directed by the Clinical Operations Coordinator and/or Clinic Operations Manager.
  • Assures clinical working area (pod) is stocked and efficient.
  • Clinical Duties include but may not be limited to:
    • Calls post-operative patients to check on their status.
    • Assists secretaries with verification of surgical schedule for week.
    • Assures preparation for next clinical day including:
      • Report Results.
      • Film/Reports.
    • Receives /Returns Patient Phone Calls.
    • Monitors to-do/triage list daily.
    • Prepares surgical folders for upcoming surgical patients.
    • Opens exam rooms and prepares for the day (unlock cabinets, start computers, etc).
    • Assures end of day duties are completed.
  • Acts as an agent for licensed provider.
  • Level II:
    • Maintains security of the secured medication closet and is responsible for maintaining an accurate medication log.
  • Other duties as assigned.
How to Apply:
  • To view and apply for our job opportunities, please go to our website osshealth.com and select - Join our Team!
Contact Information